Need help or have a question? We're happy to help.
Email us at journeysparks.team@gmail.com.
We typically respond within 1–2 business days.
Open Settings on your iPhone → tap your name → Subscriptions → Journey Sparks. You can also reach this from the app: Profile → Manage Subscription.
On the paywall screen, tap “Restore purchases.”
In the app: Profile → Delete Account. This permanently removes your account and data. Note: deleting your account does not cancel your subscription — cancel that in your App Store settings (above).
Settings → Journey Sparks → make sure Location and Photos access are enabled.